Vendor Policy (7M)
Last Updated: [04/10/2024]
Welcome to [7ala mart]By becoming a vendor on our platform, you agree to comply with the following terms and conditions. Please review this policy carefully before using the platform to sell your products.
1. Eligibility
To register as a vendor on [7alamart], you must:
- Be at least 18 years of age.
- Provide accurate, current, and complete information during the registration process.
2. Vendor Responsibilities
- Product Listings: Vendors must ensure that all product listings are accurate, including product descriptions, images, prices, and availability. Misrepresentation or false advertising is strictly prohibited.
- Compliance with Laws: All products sold on [7almart] must comply with local, state, and federal regulations, including safety standards, labeling requirements, and any applicable import/export restrictions.
- Inventory and Shipping: Vendors are responsible for managing their inventory and ensuring timely shipment of products. Orders should be processed within the agreed timeframe, and any delays must be communicated promptly.
- Pricing: Vendors are free to set their own prices but must adhere to any applicable pricing laws or guidelines. Prices should not be misleading or deceptive.
- Customer Support: Vendors are expected to provide clear and timely customer service, addressing any inquiries, concerns, or disputes related to their products.
- Returns and Refunds: Vendors must outline their return and refund policies clearly and honor any returns/refunds as per their policy.
- Vendor can Sell [New Or Used] Products but he/she have to mention in Description About Product Condition.
3. Prohibited Products
The following products are prohibited from being sold on [7alamart]:
- Illegal, counterfeit, or stolen goods.
- Hazardous or unsafe products.
- Products that infringe upon intellectual property rights.
- Items that promote hate, violence, or discrimination.
4. Fees and Commissions
Vendors will be charged a commission on each sale made through the platform. The commission rate is [5% to 10%] of the total sale price (excluding taxes and shipping). Additional fees may apply for payment processing, promotional services, or premium features. All fees will be clearly outlined during the onboarding process.
5. Payments
- Vendors will receive payment for their sales via [Payment Method].
- Payments will be disbursed on a [weekly/monthly] basis, minus any applicable fees or commissions.
- Vendors must provide accurate payment information to receive timely payouts.
6. Account Suspension and Termination
[7alamart] reserves the right to suspend or terminate any vendor account at its discretion, particularly if the vendor:
- Violates the terms of this policy.
- Engages in fraudulent, unethical, or illegal activity.
- Consistently receives negative feedback from customers.
7. Intellectual Property
Vendors must have the legal rights to any content they upload (e.g., images, descriptions, logos). [7alamart] reserves the right to remove any listings that infringe upon intellectual property rights.
8. Limitation of Liability
[7alamart] is not responsible for any loss or damage resulting from transactions between vendors and customers. Vendors assume full responsibility for their products, including their quality, safety, and compliance with applicable laws.
9. Changes to the Vendor Policy
[7alamart] reserves the right to update or modify this policy at any time. Vendors will be notified of significant changes, and continued use of the platform will constitute acceptance of the revised terms.
10. Governing Law
This Vendor Policy will be governed by and construed in accordance with the laws of [Saudi Arabia].
If you have any issue you can Contact us on this email: Help@7alamart.com